Volunteer Management Manager

Requirements

• Degree in Social Work, Community Development, Business Management or related field.
• At least 3 years of relevant experience in volunteer management, community partnerships or programme management.
• Strong interpersonal, communication and stakeholder management skills.
• Familiarity with NCSS Volunteer Management Framework and sector standards.
• Proficient in volunteer management systems and digital engagement tools.

Responsibilities

Volunteer Strategy, Governance & Framework Enhancement

• Lead the review, refinement and implementation of 4S' existing Volunteer Management Framework to ensure relevance, scalability and alignment with organizational strategy.
• Translate the volunteer strategy into enterprise-wide policies, SOPs, KPIs and governance structures across all facilities.
• Ensure volunteer planning is integrated into service deliv...