Job Description

Overview

We are seeking a skilled VOIP Engineer to join our team and contribute to the development and maintenance of our telephony infrastructure. The ideal candidate will have a strong understanding of telephony systems, scripting languages, and cloud technologies. They will be responsible for designing, implementing, and supporting telephony solutions that meet our business needs.

Responsibilities

  • Proficient in setting up and configuring telephony platforms such as Asterisk, FreeSWITCH, or other industry-standard solutions.
  • Deep understanding of telephony protocols (SIP, Sofia, etc.) and their applications.
  • Ability to write AGIs (Asterisk Gateway Interface) and APIs to integrate with other systems.
  • Experience with Call center custom deployment in Free SWITCH /Asterisk.
  • Knowledge of call routing strategies, queue management, and reporting.
  • Ability to integrate webphones into telephony systems using techn...

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