Job Description

Key Responsibilities:

  • Handle inbound/outbound calls and respond to customer queries via chat/email
  • Ensure timely and effective resolution of customer issues
  • Maintain accurate logs of all customer interactions
  • Meet service quality and performance benchmarks
  • Collaborate with team members to improve customer satisfaction
  • Follow company protocols and data protection guidelines

Candidate Profile:

  • Proficient in handling both voice and non-voice processes
  • Strong multitasking and customer-handling skills
  • Graduate/Undergraduate candidates can apply
  • Freshers and experienced candidates are welcome
  • Immediate joiners preferred


Skills Required
Call Handling, Chat Support, CRM Tools, Data Entry

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