Voice Technical Support Professional

We are seeking a dynamic and skilled Voice Tech Support Professional to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems.

The ideal candidate will have experience working in startup environments and be comfortable managing multiple client accounts efficiently.

Key Responsibilities:

• Handle inbound and outbound calls to assist customers with technical issues and product inquiries.




• Conduct live product demonstrations to showcase features and functionality.




• Provide tech support and troubleshooting assistance with a focus on excellent customer service.




• Utilize CRM systems to manage customer interactions and maintain accurate records.




• Manage multiple client eng...