Job Description
Job Description
Voice Operations Engineer - Engineer will support all In-Scope voice Technologies, proactively monitoring and quickly responding to hardware, software, and network Incidents. Candidate must have excellent written/verbal communication skills and work closely with vendor/contractor partners. Candidate must be able to provide expert-level troubleshooting, and end-to-end support/resolution of Service Requests.
Candidate must have the following key abilities.
At Zensar, we're 'experience-led everything'. We are committed to conceptualizing, designing, engineering, marketing, and managing...
Voice Operations Engineer - Engineer will support all In-Scope voice Technologies, proactively monitoring and quickly responding to hardware, software, and network Incidents. Candidate must have excellent written/verbal communication skills and work closely with vendor/contractor partners. Candidate must be able to provide expert-level troubleshooting, and end-to-end support/resolution of Service Requests.
Candidate must have the following key abilities.
- Cisco CUCM, Unity, IM&P and Expressways
- Good troubleshooting command on voice day to day issues
- Good hands-on experience on Jabber and desk phones
- CUBE and various voice gateways
- Rotational Shifts including evening shifts
- Exp 5 years
At Zensar, we're 'experience-led everything'. We are committed to conceptualizing, designing, engineering, marketing, and managing...
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