Job Description

Role Responsibilities:

  1. Address and resolve customer issues via inbound/outbound calls
  2. Provide clear, effective solutions in both voice and non-voice formats
  3. Maintain high standards of customer satisfaction
  4. Ensure compliance with process and communication protocols

Key Deliverables:

  1. Handle queries with documented accuracy
  2. Adapt to rotational shifts across 5 working days
  3. Deliver quality service in blended support channels
  4. Contribute to customer retention and support metrics

Skills Required
Voice Process, Blended Process, Customer Relationship Management, Communication Skills, International Bpo

Ready to Apply?

Take the next step in your AI career. Submit your application to Linchpin Technologies today.

Submit Application