Job Description

Voice Network Engineer1

Detailed Job Description

Primary Function of Position:

This position has responsibility for the deployment, support and upgrade of production Zoom Phone, Zoom Meeting, NICE infrastructure supporting worldwide locations. Test and evaluate voice and video systems for optimum performance in support of ongoing and future business needs. Manage global telecom ISP for SIP trunk and voice circuits. In addition, this position will review, plan, and evaluate voice systems and work closely with network engineering team on design, configuration, and troubleshooting. Zoom Phone and NICE contact center focus is a must.

Roles and Responsibilities

This Position Has Responsibility And Authority For

  • Implementing and supporting enterprise class voice networks to support Zoom Phone, NICE CxOne contact center, SFDC voice, and AudioCodes.
  • Deploy voice infrastructures in new and ...

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