Job Description

Role Responsibilities:

  • Manage inbound calls and emails to assist with customer inquiries.
  • Troubleshoot and resolve customer issues effectively.
  • Work with teams to enhance processes and customer satisfaction.
  • Handle customer interactions across voice, email, and chat channels.

Key Deliverables:

  • Efficient resolution of customer inquiries via call and email.
  • Improved customer satisfaction through effective problem-solving.
  • Contribution to process improvements and operational efficiency.
  • Accurate and timely handling of customer communications.


Skills Required
Blended Process, Customer Support, Chat Process, Email Support, International Call Center

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