Job Description
Experience 8+ years relevant exp
Own an escalation, demonstrate leadership and be the designated point of contact for the Technical
Escalation Process.
The position involves taking a leadership role with customer teams and internal teams to resolve problems,
maintain managed Storage & Backup operations and, when necessary, to return systems to operational
status.
The job also involves leading communication between technical teams, customers and internal organization
to fulfill customer needs and accomplish customer satisfaction.
Strong and solid concepts on Virtualization.
Share Datacenter ‘Best Practice’ among other Technology peers & Teams in the GMS community and be
required to actively look for and identify pro-active / issue prevention opportunities where these presents
themselves.
Supporting and troubleshooting complex Vmware / Virtuali...
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