Job Description

Experience 8+ years relevant exp

Own an escalation, demonstrate leadership and be the designated point of contact for the Technical

Escalation Process.

 The position involves taking a leadership role with customer teams and internal teams to resolve problems,

maintain managed Storage & Backup operations and, when necessary, to return systems to operational

status. 

 The job also involves leading communication between technical teams, customers and internal organization

to fulfill customer needs and accomplish customer satisfaction.

 Strong and solid concepts on Virtualization.

 Share Datacenter ‘Best Practice’ among other Technology peers & Teams in the GMS community and be

required to actively look for and identify pro-active / issue prevention opportunities where these presents

themselves.

 Supporting and troubleshooting complex Vmware / Virtuali...

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