Job Description

Visual Design Services Senior Associate 

TASK AND RESPONSABILITIES

  • Record, verify and execute requests with a medium level of complexity according to process documentation, effectively and accurately translate creative brief into a print, publication, or broadcast-ready material

  • Understand, monitor and take proper action regarding KPIs

  • Ensure high standards in the operation and meet performance targets and SLAs

  • Support in solving, follow-up on issues and seek for solutions across teams, escalate of identified issues

  • Perform quality checks

  • Contribute to process improvements, implement best practices, and identify process exceptions to maintain high standards in operations

  • Update official process documentation

  • Prepare and conduct internal trainings (process and tools related) in form of 1:1 workshadowing or group trainings

  • Organise and participate in problem sol...

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