Visit Management Officer

Love meeting new people and keeping things organised? If you're someone who enjoys customer service, administration, and creating a great visitor experience, we'd love to have you on our team! Every day brings new visitors, new interactions, and the opportunity to be part of a unique and engaging environment.

• Handle visitor enquiries via phone and email in a professional and timely manner.
• Coordinate and manage tour bookings and appointment schedules.
• Register visitor information and ensure records are accurate and up to date.
• Provide visitors with pre‑visit information, entry procedures, and house rules.
• Welcome and escort visitors to designated locations.
• Maintain visitor attendance records and booking statistics.
• Assist in collecting visitor feedback and preparing regular reports.
• Support daily opening and closing checks to ensure facilities and equipment are operational.
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