Visa Support Specialist

Position Overview

As a member of the Service Delivery Support team, you will directly support our global CIBTvisa operations, providing timely and accurate administrative and client support in order to meet internal metrics and deliver on our customer commitment. You will be directly responsible for supporting E-Visas, Form Fill/Doc Prep, Photo Editing and other related Service Delivery functions.

You will have a commitment to following standards of work, ensuring a consistent and compliant experience for our clients and internal constituents, meeting the outlined deliverables within the Service Level Agreement (SLA). In addition, you will work collaboratively across departments and within your designated team, responding to business demands.

This position requires that the candidate must have previous visa experience of a minimum of 2 years. This is a 24/5 operation and will require the selected candidate to work in rotational shifts.

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