Virtual Scheduler

Overview
We are seeking an experienced Virtual Scheduler to support GI dietitians with appointment coordination, patient registration, and insurance verification. This role requires healthcare scheduling experience, strong attention to detail, and fluency in English and Spanish.

Key Responsibilities
• Schedule and coordinate virtual appointments based on provider availability and patient preferences
• Register new patients and update demographic and insurance information in the EMR
• Verify insurance eligibility and obtain required referrals or authorizations
• Send reminders, confirm attendance, and manage cancellations, reschedules, and waitlists
• Provide telehealth access instructions and troubleshoot basic technical issues
• Monitor no-shows and follow up to reschedule
• Coordinate with GI providers and dietitians regarding care plans and referrals
• Document all scheduling notes and patient communicat...