Job Description
- Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.
- Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.
- Obtaining medical history by navigating through different Electronic Medical Records Systems.
- Entering Patient Information using EHR
- Maintaining database records
- Collecting payment for cashpay/ copay/ deductibles
Strictly adhering and complying with the HIPAA policy.
Minimum Qualifications: Graduate of Bachelor's Degree (preferably in Medical, but not required)
- Consultancy basis minimum of 6 months consultancy contract (subject for renewal)
- 1 year BPO/ Call Center experience/ related experience (preferred, but not required)
- Must have excellent English communication...
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