Virtual Front Desk Representative

Job Description:
Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.
Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.
Obtaining medical history by navigating through different Electronic Medical Records Systems.
Entering Patient Information using EHR
Maintaining database records
Collecting payment for cashpay/ copay/ deductibles
Strictly adhering and complying with the HIPAA policy.
Minimum Qualifications:
Graduate of Bachelor's Degree (preferably in Medical, but not required)
Consultancy basis minimum of 6 months consultancy contract (subject for renewal)
1 year BPO/ Call Center experience/ related experience (preferred, but not required)
Must have excellent English communication skills, both written and oral
Preferably with Prior Autho...