Job Description

Designation: Moderator

Shift Timing - 8 AM to 4:30 PM, 12 PM to 8:30 PM, 2 PM to 10:30 PM


Responsibilities:


KRA of Moderators:

  • Execute virtual meetings end-to-end with doctors, ensuring clear understanding of project objectives, session formats, and client requirements.
  • Provide timely and professional email and phone support to doctors for onboarding, coordination, and technical assistance.
  • Coordinate with cross-functional teams to ensure smooth session execution and promptly resolve operational or technical issues.
  • Manage backend operations including admin tasks, session setup, and livestreaming support to ensure flawless execution.
  • Perform post-session activities such as video trimming, accurate maintenance of session records and reports.



Skills:

  • Communication Skills
  • Visual Communication


...

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