Job Description
Position Overview
Remote Scouts is hiring a Virtual Dental Assistant to support a pediatric dental practice by handling incoming patient calls, insurance verification, and Dentrix Ascend data entry. The candidate must be experienced in high-volume call environments and highly accurate with insurance documentation.
Key Responsibilities
* Handle 30–40 incoming patient calls daily
* Take new patient intake calls and collect required information
* Enter patient details accurately in the CRM
* Verify insurance eligibility and benefits
* Do preauthorization
* Ask all required insurance-related questions
* Update insurance information for existing patients
* Manage insurance changes and documentation
* Communicate professionally with patients via phone and email
* Coordinate internally with the dental team as needed
* Perform additional administrative tasks within scope
Required Qualifications
* Minimum 3 years of experience in dental...
Remote Scouts is hiring a Virtual Dental Assistant to support a pediatric dental practice by handling incoming patient calls, insurance verification, and Dentrix Ascend data entry. The candidate must be experienced in high-volume call environments and highly accurate with insurance documentation.
Key Responsibilities
* Handle 30–40 incoming patient calls daily
* Take new patient intake calls and collect required information
* Enter patient details accurately in the CRM
* Verify insurance eligibility and benefits
* Do preauthorization
* Ask all required insurance-related questions
* Update insurance information for existing patients
* Manage insurance changes and documentation
* Communicate professionally with patients via phone and email
* Coordinate internally with the dental team as needed
* Perform additional administrative tasks within scope
Required Qualifications
* Minimum 3 years of experience in dental...
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