Job Description
Role Purpose:
The VA will serve Systechlogic Employee and the first point of contact for US clients, handling inquiries, scheduling, and coordinating with internal teams to ensure smooth client operations.
Responsibilities:
Call on behalf of B2B consulting firms (like HR, leadership development, or management consulting).
US-based clients needing virtual assistance for calls, scheduling, and client coordination.
Answer client calls and emails during US business hours (5:30 PM – 10:00 PM PKT → 7:30 AM – 12:00 PM EST).
Understand client requirements and document them clearly for internal team follow-up.
Schedule meetings, calls, and follow-ups with the team based on client availability.
Maintain logs of all communications and tasks in a shared system (CRM, Trello, or Google Sheets).
Requirements / Skills:
2–3 years of experience in client support, VA roles, or related positions.
Excellent English communication skills (verbal & written), US accent familiar...
The VA will serve Systechlogic Employee and the first point of contact for US clients, handling inquiries, scheduling, and coordinating with internal teams to ensure smooth client operations.
Responsibilities:
Call on behalf of B2B consulting firms (like HR, leadership development, or management consulting).
US-based clients needing virtual assistance for calls, scheduling, and client coordination.
Answer client calls and emails during US business hours (5:30 PM – 10:00 PM PKT → 7:30 AM – 12:00 PM EST).
Understand client requirements and document them clearly for internal team follow-up.
Schedule meetings, calls, and follow-ups with the team based on client availability.
Maintain logs of all communications and tasks in a shared system (CRM, Trello, or Google Sheets).
Requirements / Skills:
2–3 years of experience in client support, VA roles, or related positions.
Excellent English communication skills (verbal & written), US accent familiar...
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