Virtual Assistant

Job description

Job Title: Virtual Assistant

Company: SwiftNine

Type: Full-time

Location: Philippine

Job description:

Customer Service & Communication: Handle customer inquiries, complaints, and support requests via email, live chat, and phone, ensuring a seamless experience.

Sales Support: Assist the sales team with lead management, follow-ups, and preparing proposals, quotes, and sales documentation.

Invoicing & Payment Processing: Manage invoicing, track payments, assist clients with payment-related issues, and ensure timely payment processing.

Order & Inventory Management: Oversee the processing of customer orders, ensure inventory levels are maintained, and work with vendors for timely deliveries.

Client & Vendor Coordination: Communicate with clients to ensure satisfaction, resolve issues, and collaborate with vendors for smooth operational flow.

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