Virtual Assistant

Growfactor
(
) is a UK-based specialist accounting firm helping entrepreneurs achieve clarity, confidence, and growth through smart tax optimisation, strategic planning, and modern financial systems. We support a wide range of businesses — from creative agencies to e-commerce — with expert guidance designed to turn financial complexity into lasting success.

We're hiring a Customer Service VA who can handle customer support + general VA operations. This role is a blend of Virtual Assistant + Customer Success / Client Support, so you must be comfortable working with systems, people, and priorities daily.

IMPORTANT:
Only apply if you have proven experience in BOTH operations and customer service.

You'll be the front line for client communication and internal coordination — ensuring customers are supported quickly, requests are tracked properly, and operations run smoothly behind the scenes. You'll keep our inboxes, CRM, and workflows organised so nothing s...