Job Description
We are seeking a Virtual Assistant to efficiently manage dynamic scheduling arrangements for customers and Care Workers in Australia. This role is perfect for someone who loves solving puzzles, organizing details, and keeping things running smoothly behind the scenes. You'll play a critical part in ensuring operations run seamlessly, helping us deliver exceptional service to our clients.
Key Responsibilities:
Rostering and Scheduling Management:
Create and maintain accurate Care Worker rosters using rostering software while ensuring compliance with industry regulations and service standards.
- Respond quickly to short-term changes in client or staff schedules, maintaining smooth operations.
- Manage staff availability, preferences, and qualifications to allocate shifts efficiently.
- Proactively address staffing gaps to ensure continuous care and minimal disruptions.
- Keep meticulous records of rostering activ...
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