Job Description

We operate a growing residential property management company with a large portfolio and a strong emphasis on communication, speed, and professionalism.
Our goal is simple: tenants should feel heard, maintenance should run efficiently, and our internal team should stay focused on high-level work.
We are looking for a high-level Virtual Assistant who can become the operational hub between tenants, maintenance, and leasing — someone who takes ownership, not just instructions.
This is not a basic admin role. You will be trusted to manage processes, make decisions within clear guidelines, and help improve how we operate.
Your Mission
You will be the first point of contact and communication quarterback for tenants and maintenance coordination.
Your success will be measured by:
1. Fast, accurate work order routing
2. Clear tenant communication and expectation management
3. Reduced internal interruptions for our core team
4. High tenant satisfaction and positive r...

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