Virtual Admin

Job Scope / Responsibilities

• Handle enquiries from parents/students via WhatsApp, Instagram, and phone.
• Provide clear information about classes, fees, schedules, and promotions.
• Arrange and manage student class schedules.
• Coordinate teacher schedules and replacements when needed.
• Register new students and update student records.
• Follow up with potential students and trial class participants.
• Prepare simple reports (enrolment, attendance, payments if needed).
• Assist in daily admin operations of the academy.
• Maintain professional and friendly communication with parents.

Requirements

• Able to communicate well in Bahasa Malaysia & English (Mandarin is a plus).
• Friendly, patient, and responsible.
• Good with WhatsApp, Google Sheets, and basic computer skills.
• Organized and good at time management.
• Experience in admin/customer service is an advanta...