Job Description

Job Summary

CTC is seeking a VIP Technical Support Specialist to provide first‑line IT support to C‑Level executives, senior leaders, and board members at the Toronto head office.

Location & Schedule

On‑site, five days a week at the national head office in Toronto, ON.

Responsibilities

  • Deliver a positive customer experience and act as an IT advisor to executives and their staff.
  • Maintain confidentiality for all VIP activities and support tasks.
  • Collaborate with Information Technology, Applications, Help Desk, and Security teams to design, implement, and enhance solutions for executive use.
  • Develop and execute detailed plans for executive‑level projects, ensuring efficient delivery of technical solutions.
  • Perform daily check‑ins with C‑Level executive assistants and manage incidents from initiation to resolution.
  • Ensure all unified communication appliances are functional and configure IT req...

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