Job Description
VIP Customer Support Specialist (Spanish desk)
BigD is a leading operator focused on the LATAM market (one of the top brands). But that's not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We're a big family of over 500 creative minds.
Working Conditions
- Current shifts: 01:00–13:00, 13:00–01:00 (may vary in the future)
- Main shift pattern: 2/2 (2 working days / 2 days off), with minor variations possible
- Shifts per month: 16–18
- Performance evaluated through KPIs and quality control of service within the team
- Opportunity for growth as a specialist within the team based on your performance and success
- Tier system: as you progress, you may be promoted to Mid/Senior level with corresponding salary increase and bonuses
Requirements
- Personal experience: over 2 years in customer support, preferably in VIP service
Ready to Apply?
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