Job Description
**MANTECH** seeks a motivated, career and customer-oriented **Video Teleconferencing Technician** to join our team in **Doral, FL** .
**Responsibilities include but are not limited to:**
+ Perform Tier I & II customer support for VTC systems in a fast-paced environment
+ Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
+ Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
+ Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
+ Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
**Minimum Qualifications:**
+ Highschool Diploma.
+ A Bachelor’s Degree in Information Technology, Computer Science or a similar field of study ...
**Responsibilities include but are not limited to:**
+ Perform Tier I & II customer support for VTC systems in a fast-paced environment
+ Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
+ Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
+ Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
+ Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
**Minimum Qualifications:**
+ Highschool Diploma.
+ A Bachelor’s Degree in Information Technology, Computer Science or a similar field of study ...
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