Vice President

Our client, a major global player in the travel insurance industry, is seeking a Vice President - Claims Management  who will be responsible for the prompt delivery of high-quality claims administration. In this role, you will lead and develop the Canadian Travel Claims Management function.This role requires establishing a clear vision, ensuring client satisfaction, optimizing operational efficiency, ensuring profitability while developing a strong leadership base. Job Detail:  The Head Office is in Quebec, but his position is % remote (with regular travelling to the different offices in Quebec and Ontario) Main responsibilities: Cross Site Alignment and Load Sharing Strategy (30%)

Develop and implement a strategy for cross-site claims management, including common processes and tools for the Canadian Claims teams.

Optimize and leverage all of GEM’s BPO site to optimize services & cost.

Establish global metrics and service standards for Clai...