Vice President Operations, Revenue Cycle Services

This position provides leadership to the Greenway Revenue Cycle Services (GRS) operations organization and is responsible for ensuring that the services provided by GRS meet or exceed the industry’s best practices. This position is responsible for all aspects of revenue cycle activities, ensuring efficient, compliant, and high-quality service delivery. This position will oversee end-to-end GRS operations, including handling existing customers and related escalations, creating service offering improvements, and collaborating with the Product and Go-to-Market teams to drive incremental revenue through new and expansion sales opportunities and retention. The ideal candidate will have extensive experience managing large-scale, technology-enabled RCM operations across diverse provider types, including ambulatory healthcare practices, rural health centers, and management service organizations, with a proven track record of driving measurable improvements in reimbursement, customer satisfacti...