Job Description
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Accountabilities/Responsibilities
Key Responsibilities:
Lead the IT support team consisting of Sonata SMEs and any other areaIncident management: investigation, communication, work-around development and resolution in collaboration with others.Defect Triage and resolution independently and in collaboration with others.SQL database scripting/scanning for analysis, data integrity, reporting and data changes.Identification and development of improvement opportunities within processes, applications and application monitoring.Integrate change and run model for the supporting applications wherever feasibleCollaborate with other platform teams to resolve queries and provide help to other team members to deal with comp...
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