Job Description

Job Description

What You’ll Do:

Reporting to the SVP, Orbit Growth & Client Experience, you will be responsible for overseeing regional operations to ensure growth, client satisfaction, regulatory compliance, and operational efficiency. This role also focuses on optimizing resource allocation, improving service standards, and driving regional growth.

The core parts of your role will be to: 

  • Leads a team of managers that manage the day-to-day Sales and Service operations of the region to drive growth and meet client experience goals, across personal lines.
  • Collaborates with the other regions, commercial insurance, lifestyle, marketing & Business Development, Carrier Relations & Strategic Partnerships to ensure both sales and service strategies align with business objectives, reviewing performance regularly and adjusting strategies where necessary.
  • Analyzes financial and non-financial reports (e.g.,...

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