Job Description
Summary of Job Duties and Responsibilities:
Serves as liaison between the laboratory and customers, receiving diagnostic samples, routing for testing, serving as a case coordinator, releasing test results, and answering customer and staff questions.
+ Liaison with referring veterinarians, owners, staff, food producers, government agencies, and other laboratories.
+ Receives diagnostic samples for testing (e.g., takes case history, unloads animals, preparing and routing laboratory samples, etc.)
+ Review and coordinate laboratory cases; release diagnostic laboratory reports and ensure accuracy, clarity and completeness.
+ Supervises shipping and receiving personnel. Ensures Receiving Area is manned during all business hours (including lunch).
+ Monitors current processes and policies for receiving and routing incoming cases; ensures regulatory compliance to include accreditation standards, develops new procedures and policies as needed.
Serves as liaison between the laboratory and customers, receiving diagnostic samples, routing for testing, serving as a case coordinator, releasing test results, and answering customer and staff questions.
+ Liaison with referring veterinarians, owners, staff, food producers, government agencies, and other laboratories.
+ Receives diagnostic samples for testing (e.g., takes case history, unloads animals, preparing and routing laboratory samples, etc.)
+ Review and coordinate laboratory cases; release diagnostic laboratory reports and ensure accuracy, clarity and completeness.
+ Supervises shipping and receiving personnel. Ensures Receiving Area is manned during all business hours (including lunch).
+ Monitors current processes and policies for receiving and routing incoming cases; ensures regulatory compliance to include accreditation standards, develops new procedures and policies as needed.
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