Job Description
About The Team
Operations Support role is to ensure smooth execution and management of Seller Center operations under Service by Shopee (SBS). This includes execution tasks such as SKU creation, managing marketing promotions (vouchers, add-on deals, discounts), and ensuring prices updates, vouchers, and discounts are correctly listed. The role also involves addressing expired goods and maintaining compliance with execution SLAs. Additionally, the position involves handling buyer inquiries and escalations related to seller center operations, as well as addressing operational ad-hoc requests when needed.
Job Description
- Manage overall Seller Center operations and execution. (e.g. SKU creation, listing setup, pricing checks, promotions - voucher setup/configuration etc.)
- Ensure accuracy of prices, vouchers, and promotional settings.
- Manage daily system executions and operations across Seller Center, SCS Portal, PMS, while maintaining SLA complian...
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