Job Description

Role : Veeva QMS Support specialist

Experience : 4-8yrs

Location : PAN India

Notice Period : Immediate to 15 days

Application Support

  • Own L2/L3 support for Veeva Vault QMS (Quality Events, Deviations, Complaints, CAPA, Change Control, Audits, Training/QualityDocs).
  • Triage and resolve incidents/requests; manage problems and known errors using ITIL practices and tools (e.g., ServiceNow/Jira).
  • Perform break‑fix , configuration updates, minor enhancements, and periodic Vault releases (pre‑validation, smoke tests, impact assessment, enablement).
  • Maintain SLA/OLA adherence, release notes , and SOP‑aligned service documentation.

Customization & Configuration

  • Configure objects, lifecycles, workflows , roles, security, page layouts, controlled vocabularies, and quality ...

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