Value Chain Manager

Responsibilities:

• Act as the primary point of contact for supply chain coordination between Indonesia and Singapore.
• Facilitate communication, alignment, and collaboration across both regions.
• Identify opportunities to enhance supply chain processes within Indonesia.
• Implement improvements to drive efficiency, cost-effectiveness, and customer satisfaction.
• Work closely with the commercial team to align supply chain strategies with business objectives.
• Collaborate on demand forecasting and order fulfilment.
• Hands-on execution of customer service functions, including data entry.
• Respond to inquiries, concerns, and requests from customers.
• Address and promptly resolve logistics-related complaints from customers.
• Maintain a high level of customer satisfaction.
• Facilitate product certification processes required for local compliance.
• Handle import licenses and ensure adhere...