Valet Key Controller (Full-Time)

The Valet Key Controller is responsible for the day to day operation of the Valet Parking Office. This includes ensuring we are providing the highest level of service to hotel guests and ensuring the overall operation of the Valet Office runs smoothly and is maintained at all times.

Reporting to the Valet Services Manager, responsibilities and essential job functions include but are not limited to the following:

• Greets all customers by name when possible, taking care of their needs, and developing a rapport with each person parking with us
• Ensures our guests experience an outstanding sense of arrival and departure
• Awareness and acknowledgement of our ALL ACCOR members
• Utilizes Company provided software to keep detailed records of all keys checked in and out, including vehicle information, time stamps, and driver details ensuring accountability and location tracking of each vehicle
• Maintains an organized key st...