VacancyTitle: Head Receptionist

The Opportunity

Location: Broxbourne
Salary: £14.70 - £15.20 
Hours: 40 hours per week (Mon-Fri 9am - 6pm, 1 Sat per month 7:45am - 1pm) 
Contract: Permanent 

We are looking for an organised, proactive, and customer-focused Head Receptionist to lead our reception team and help deliver an outstanding experience for every patient who visits our practice. 

As the first point of contact for our patients, our reception team plays a vital role in creating a welcoming, professional, and efficient environment. As Head Receptionist, you will lead by example, supporting your colleagues while ensuring the smooth day-to-day running of the reception function. 

Working closely with the Practice Manager, clinicians, and wider practice team, you'll help drive exceptional patient service, support operational efficiency, and foster a positive and collaborative team culture. 

The Role 

As Head Receptionist, you ...