Job Description

Roles and Responsibilities:

  • Provide field-level network support for assigned locations.
  • Visit customer sites for network-related calls, including ATM connectivity support.
  • Perform modem installation and configuration.
  • Carry out VSAT installation, configuration, and basic troubleshooting.
  • Diagnose and resolve basic network connectivity issues during site visits.
  • Coordinate with centralized support teams and service providers as required.
  • Ensure proper documentation and closure of field service calls.
  • Adhere to safety guidelines and company processes while performing field activities.

Skills Required
Network Troubleshooting, field support, Basic Networking

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