Job Description

Description

There are four (4) distinct delivery phases in which user experience designers (task-based I and IT consultants) produce deliverables following the Ontario Digital Service Design playbook, which outlines the standard process for user experience design.

Delivery Phase 1: Discovery

The UX Designer’s responsibilities during this phase are to build an understanding of the problem space/statement, the long and short‑term business goals, and the user and business needs.

  1. Facilitate the Kick‑off meeting with the project team to produce such outputs as:
    • Business Model Canvas
      • 5 Whys
      • User Personas
      • Stakeholder Mapping
      • Strategy Map
      • Short‑and Long‑Term Goals
      • Fears and Challenges
      • Problem Statement
    • Facilitate user research activities to produce such outputs as:
      • User interview topic maps, a summary of interrelated topics for the user ...

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