Job Description

Job#: 3041446

Job Description:

UX Content Conversation Designer

Location: Remote (

Role Overview

A User Experience (UX) Design Contractor is sought to support the modernization of internal tools used by Member Service Representatives. This role involves transitioning from a legacy system to modern, scalable, and user-centered solutions. The contractor will partner with User Experience, Product Management, and Engineering teams to design efficient, intuitive tools that improve employee workflows and will work with teams leveraging Microsoft Dynamics to deliver high-quality, development-ready design solutions aligned with enterprise standards.

Key Responsibilities
  • Design modern, intuitive user experiences for internal tools used by Member Service Representatives.
  • Translate legacy system functionality into streamlined, user-centered workflows and interfaces.
  • Create high-fidelity user experience and user interface designs read...

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