Utilities Specialist

Role Overview

We are looking for a Utilities Specialist for a Property management client of ours.

Key Responsibilities

• Support utility related inquiries as escalated internally or via our external partners
• Provide centralized system support facilitating mitigation, clarification, correction of billing items
• Use computerized system for monitoring, processing and/or auditing utility billing
• Communicate with site team members, corporate team members, utility companies and third‑party partners to ensure billing items are handled accurately and timely
• Ensure accurate record keeping and investigate/resolve inaccuracies per Operations Manual requirements
• Complete tasks generated via work requests that come through a centralized mailbox and reporting
• Record activities in operations software and tracking spreadsheet
• Partner with utility companies to support tasks including openi...