Job Description

Overview

Languages: English

Education: College, CEGEP or other non‑university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper...

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