Job Description
Enhance user support at Lynxedge Solutions as a User Support Technician in Victoria, BC. This full-time role is tailored for individuals passionate about technology and helping others.
As a key member of our tech team, you will assist in resolving user challenges with their computer systems while documenting solutions. Your responsibilities will encompass installing and configuring software, offering user training, and maintaining logs for support queries. Your hands-on approach will contribute greatly to improving the overall user experience with technology.
Key Responsibilities:
• Support users in resolving technical issues with systems
• Keep a detailed record of issues and resolutions
• Install hardware/software for users effectively
• Assist users with internet connectivity and network issues
• Provide training to help users prevent recurring problems
Requirements:
• 2 or more years of experience in technical support
• High school diploma required
...
As a key member of our tech team, you will assist in resolving user challenges with their computer systems while documenting solutions. Your responsibilities will encompass installing and configuring software, offering user training, and maintaining logs for support queries. Your hands-on approach will contribute greatly to improving the overall user experience with technology.
Key Responsibilities:
• Support users in resolving technical issues with systems
• Keep a detailed record of issues and resolutions
• Install hardware/software for users effectively
• Assist users with internet connectivity and network issues
• Provide training to help users prevent recurring problems
Requirements:
• 2 or more years of experience in technical support
• High school diploma required
...
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