Job Description

Overview

Languages: English

Education: College/CEGEP

Experience: Experience an asset

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties

Additional Information

Security and safety

  • Bondable

Work conditions and physical capabilities

  • Repetitive tasks
  • ...

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