User Success Engineer (Performance & MTBF Support)

User Success Engineer (Performance & MTBF Support)

Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering, as a User Success Engineer (Performance & MTBF Support) in Pune, India!

We are looking for a candidate with exposure to the 3DExperience platform and any CAD software, preferably CATIA. We have a key mission to support our Customers with a Premium offering to execute performance and native client crash analysis services.

Role Description & Responsibilities

•    Execute Performance and MTBF services as a part of the PREMIUM offer.
•    Analyze Performance issues based on the reported scenario from the customer and provide all possible improvements to reach the common objective in terms of time. 
•    Ensure a high level of stability of 3DExperience platform Native applications by analyzing t...