User Experience Advisor – UX Research

Description

Build Your Future With Us

Are you passionate about advisor and customer experience, and eager to contribute to iA Financial Group’s ambition of becoming the financial services leader that best combines human and digital experiences? This is your opportunity to achieve your career goals!

As a User Experience Advisor – UX Research, you will leverage your passion for UX research and design to help shape the digital tools used by insurance and savings advisors, enhancing the user experience while supporting business performance. In this cross‑functional role, you will collaborate with and influence multiple teams across the Individual Insurance, Savings and Retirement business line.

Responsibilities

• Establish and maintain a structured user research practice, including participant recruitment, planning, facilitation, analysis, and recommendations.
• Support stakeholders in defining ...