Job Description

Role – Senior Project / Program Manager

Experience – 10+ Years

Role Summary

An experienced Senior Project / Program Manager responsible for end-to-end delivery of multiple enterprise initiatives across customer operations, policy administration, underwriting, CRM, digital channels, and technology. The role establishes integrated plans and governance, aligns business and technology teams, controls risks and dependencies, and provides executives with reliable visibility of progress, decisions, customer impact, and release readiness. It applies Agile, Waterfall, or hybrid methods according to delivery needs.

Key Responsibilities

Enterprise Delivery & Program Control

  • Own concurrent initiatives from scope definition and mobilization through design, build, testing, implementation, stabilization, and operational handover.
  • Develop integrated WBS, milestone and critical-path plans, delivery calendars, resource assum...

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