Job Description

Description

Role: Universal Banker - UAE National

Location: Abu Dhabi

Role Purpose:

  • This role will focus on providing exceptional Customer Service identifying and meeting customer needs and contributions to the overall success of ADIB Branch.
  • This role is a combination between Helpdesk & CRO under Branch development concept.

Key accountabilities of the role:

  • Provide prompt and efficient service to all walk-in customers
  • Respond to Customer inquiries concerns and resolve issues effectively & efficiently
  • Proactively identify customer needs and proactively offer relevant Products and Services as below

Finance:

  • Liability Onboarding
  • Covered Card

Services:

  • Debit Card Inquires
  • Accounts General Inquiries
  • S...

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