Job Description

UI/UX Designer | Immediate Start | Service Transformation Program

FinXL is partnering with a major Victorian Government entity to drive a high-impact, user-centric digital transformation. We are seeking an experienced UI/UX Designer to join our Experience, Strategy, and Transformation (EST) division for an immediate start.

This role is pivotal to the Transformation Program (STP), where you will help transition legacy systems into modern, multi-channel user services, including a new User Portal and Case Management System.

The Role

As a UX Designer, you will lead discovery and service design for critical public-facing functions-including Residential Tenancies and Guardianship-before moving into detailed design. You will act as a primary advocate for diverse users, from internal staff and legal members to renters and government stakeholders.

Key Responsibilities

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