Job Description
Become a cornerstone of customer experience with UFA as a Customer Sales and Service Representative. Your role will blend product knowledge and customer support to enhance service delivery.
This role, reporting to the Senior Store Manager, emphasizes a high standard of service with a focus on maximizing sales. Cross-training in various store functions will allow you to handle cash, manage inventory, and assist with eCommerce tasks. Your experience in customer service will drive satisfaction and efficiency.
Key Responsibilities:
• Provide prompt assistance in person and over the phone
• Ensure accuracy in sales and cash balancing
• Handle eCommerce customer requests and order fulfillment
• Maintain the organization and cleanliness of store spaces
• Participate in special projects as needed
Requirements:
• Completion of Grade 12 with 3-5 years of related experience
• Background in customer service and agriculture
• Strong interpersonal skills and problem-...
This role, reporting to the Senior Store Manager, emphasizes a high standard of service with a focus on maximizing sales. Cross-training in various store functions will allow you to handle cash, manage inventory, and assist with eCommerce tasks. Your experience in customer service will drive satisfaction and efficiency.
Key Responsibilities:
• Provide prompt assistance in person and over the phone
• Ensure accuracy in sales and cash balancing
• Handle eCommerce customer requests and order fulfillment
• Maintain the organization and cleanliness of store spaces
• Participate in special projects as needed
Requirements:
• Completion of Grade 12 with 3-5 years of related experience
• Background in customer service and agriculture
• Strong interpersonal skills and problem-...
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