Job Description

RingCentral Manila, National Capital Region, Philippines

Acquire Asia Pacific Philippines Inc. (Acquire BPO) is partnering with RingCentral to offer a UCaaS Analyst role.

About RingCentral

RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. It provides cloud computing based business phone systems designed for the mobile and distributed business world, eliminating complex on‑premise legacy systems.

Role Overview

This hybrid position requires a strong understanding of UCaaS technologies—including VoIP, video conferencing, instant messaging, and mobility solutions—to provide implementation, maintenance, and support of RingCentral’s internal and external tools. The role mixes direct employee support and project activities.

Responsibilities

  • Manage Contact Center solutions for RingCentral’s internal business unit.
  • Build and deploy interactive voice response (IVR...

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